Effective 21 July 2026

Cancellation and Refund Policy

How recurring plan cancellations, billing errors, and refund requests are handled.

Cancellation

Account owners can schedule cancellation from the subscription page. Access continues until the paid billing period ends unless the account is suspended for misuse or a legal requirement. Cancelling does not automatically refund the current period.

Refund requests

Subscription fees are generally non-refundable after a billing period begins. Duplicate charges, confirmed processing errors, or payments collected after an effective cancellation will be reviewed. Approved refunds are returned through the original payment provider and may take the provider's normal processing time.

How to request review

Email sales@qualitywebs.in with the gym name, invoice number, payment reference, and reason. Do not send card details, OTP codes, or passwords.